Zexel Keenetic 4G III constantly loses the Wi-Fi signal

Hello! Internet via USB modem. After we changed the modem from D-link DIR-620 to Zexel Keenetic 4G III the problem began to appear. Constantly losing signal. To the router connected laptop, smartphone and tablet. Loss of connection synchronously on all devices. Several times an hour. Connects after a minute or two.

We live in a rural area. Nearby there is only 1 router at the neighbor at a distance of 60-70 m. During the loss on the laptop in the notification panel everything is ok. The connection is connected. Internet access. On gadgets there is no response wi-fi. Channel changed from auto to 1, 6,11. Update automatically and installed up to date. What can you recommend? With D-Link this has not been observed.

Answer

Hello. I’ve read your question several times, but I haven’t found a clue that would allow me to determine exactly what’s going on there. The thing is that interruptions are usually of two kinds:

  1. When the router, in our case Zexel Keenetic 4G III is giving out Wi-Fi network normally, the Wi-Fi indicator light is on/blinking, all devices are connected to the Wi-Fi network, but the internet is not working. Internet access failure, not wi-fi. These are different things.
  2. When devices at a certain point stop seeing the router’s Wi-Fi network at all. That is, the problem is exactly with the connection to the network, not with access to the Internet.

In the first case, the cause may be an unstable connection to the Internet. Through a USB modem – this is not uncommon. Since on the old router D-link DIR-620 everything worked stably, I think we can rule out the cause in the modem and operator. So Zexel Keenetic 4G III for some reason (probably the reason is hardware) loses connection to the Internet and gives out Wi-Fi network without access to the Internet. I don’t think it can be solved somehow with settings. You need to study everything in more detail. See what’s happening in the Zexel Keenetic control panel at the moment of the drop.

If you have the second case (which is unlikely), you can experiment with wi-fi settings. For example, change the channel width. But I think that the reason is in the hardware of the router.

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