When connecting the cable, the LED does not shine and the router does not work

Hello, my router is TP-LINK TL-WR841ND. The thing is that when I connect the cable to a computer or laptop, the LED on the cable plug is lit. And at the same time there is an input to the Internet. But when I connect the cable to the router, it does not light up, and there is no connection to the Internet. When turning on the router in the network, all the lights light up, for control I think. And further lights up the light bulb “Network” On the computer and laptop installed Windows 7-maximum. 32-bit. Maybe encountered with such a thing?

Answer:

Hello. When you connect the cable to the computer, it’s probably not the diode on the plug that lights up, but the network card itself? Or, I just misunderstood you. What is your internet connection and what is your connection method?

Let’s first deal with the router without internet connection. Do a factory reset using the instructions /tp-link/how-to-complete-a-full-reset-on-the-tp-link-router-restore-factory-settings/.

Then turn on your TP-LINK TL-WR841ND, wait for it to boot up, and write down what lights are on/blinking. At least the indicator in the form of a gear should be blinking, and Wi-Fi network. And the power light should be on.

The router may be broken.

We have more instructions on how to set up this router model /tp-link/setting-up-the-router-tp-link-tl-wr841n-connection-internet-setting-and-wi-fi/.