Problem with Wi-Fi/Bluetooth on ASUS Vivobook S13 S330FL (Intel AC 9560 160MHz)
Hello, looked through all the sites, can’t do anything about my problem, in order:
- In the middle of the summer stopped working Wi-Fi and Bluetooth – stood automatic update Windows and MyASUS. Downloaded constantly and updated. Including the BIOS. All to the latest versions. At what exact moment of downloading updates happened, I will not say and not 100% sure that it was because of the update.
- Resetting the BIOS helped – Wi-Fi and Bluetooth worked as if nothing had happened, no glitches, etc. But if hibernation/hibernation, I had to reset the BIOS. I lived like that, I thought it was a problem with drivers and waited for the manufacturer to release new ones. Time passed.
- After the next updates and BIOS reset did not help. I contacted an authorized service center. They said that now there are a lot of such problems with different laptops, put Windows 1906 build and do not update. I installed it, it didn’t help.
- I took it to the service center again. They took it for diagnostics. Their decision – the adapter is soldered in, you need to change the mother. The cost is more than a new laptop Ooh.
- I came home and did the BIOS reset again. Wi-Fi and Bluetooth worked. Started experimenting – put the latest drivers from MyASUS – it stopped working. Resetting the BIOS does not help.
I have installed drivers from different sources (Microsoft, Intel assistant). Nothing helps. Changed registry, doesn’t help.
Now the error code is 10, was 45. I don’t understand anything. The service center says that it is necessary to change. But if you put a clean Windows, everything works, but through a BIOS reset. Help 🙁
Hello. It’s a complicated situation. I can’t give you a specific solution, but I’ll give you my thoughts and recommendations:
- It looks like some kind of crooked BIOS firmware. Have you written to ASUS support? Maybe they can fix it in an update. Do you have the latest BIOS version installed now?
- I don’t know what the BIOS on your laptop looks like, but see if there are any Wi-Fi (WLAN) and Bluetooth settings there. Go through the sections. In a separate article, I already told you how to enable or disable Wi-Fi in your laptop BIOS.
- Try adjusting the power settings according to those instructions.
- Have you tried installing absolutely all drivers from ASUS website (not only Wi-Fi and Bluetooth drivers)?
- You can try replacing a driver from the list of already installed drivers.
- Installing the latest Windows 10 image (downloaded from Microsoft’s website), plus installing all updates through the update center and installing the driver from Intel’s website for the Intel AC 9560 adapter – have you tried that?
It’s bad, of course, that the Wi-Fi module is soldered into the motherboard. I understand the warranty is already expired?