On TP-Link TD-W8951nd, the Internet has stopped working, the indicator does not burn

The internet stopped working, the button where the tablet is not lit, we called the operator and thought we had not paid something extra, but they said it was not for the payment but a problem in the router settings, they said you need to do something in the settings yourself.

I have only a smartphone and a tablet, I went according to your instructions, first connected Wi-Fi then in different browsers in the line where the site is written enter İP-address we have it 192.168.1.1 but all to no avail. Highlights or the site is not found or no connection. Modem TP-LINK TD-W8951ND.

Answer

It is difficult to advise you something. First of all, it’s not clear what the problem is (maybe it’s your ISP). Secondly, judging by your description, you don’t know much about it. I think it will be difficult for you to re-configure TP-LINK TD-W8951ND modem.

First of all, check the connection of the telephone cable to the modem. Also check if the cable is connected to the splitter (most likely everything is connected through it). Turn off the modem for a while and turn it back on. When you connect the phone cable to the modem, it does not light up any new indicators at all?

Next on entering the settings. If you are definitely connected to the TD-W8951ND Wi-Fi network, then when you dial the IP address 192.168.1.1 on your phone or tablet, the settings should open. Unless you have mobile internet enabled on your phone. Turn it off. Try typing the address http://192.168.1.1.

If nothing works, I can only advise you to do a full reset of your TD-W8951ND modem and try to configure it again. Too bad you don’t have a laptop or PC. Detailed instructions: configuring the ADSL Wi-Fi modem TP-Link TD-W8951ND.

It is possible that this is not a hardware failure of the modem itself, or some problems at the provider.

If you can’t do anything, you will have to call the provider’s specialists to sort it out.