The Internet stopped working via TP-Link TD-8817. Internet lights do not burn

Hello, I faced with one unpleasant problem, just yesterday on the router was burning four lights such as (Power, Lan, ADSL and Internet), but today the light bulb Internet is not lit, when you turn on it lights up, but does not function as yesterday and because of this laptop gives an error (Network 4 Internet connection is not available.) But it is, because I manually created a high-speed connection and everything works, but I’m worried now this question, is it possible to restore the connection via Enternet and what is the cause?! My laptop model is “acer Aspire ES1-522-4682”. Router model “TP-LINK TD-8817”.

Answer

Hello. If after setting up and launching a high-speed connection on your computer the Internet works, then the problem is not on the ISP side. But the thing is that TP-LINK TD-8817 should start this connection itself. And on the computer the Internet should work just through the Enternet. Where you have now the error “No Internet connection”. It’s a pity that you didn’t write whether other devices are connected to the TP-LINK TD-8817 and whether the Internet works on them. Then we could find out whether the problem is in the router or in the computer. This is very important!

Yes at the moment I can only advise you to check the settings of TP-LINK TD-8817 modem. Especially the settings of connection to the provider:

Internet is not working via TP-LINK TD-8817