The Internet does not work on Instagram, Google Play and other Android applications (Meizu M5c)

Good afternoon. Please tell me what can be done. I have the following problem: my phone sees the Internet network catches the entire network. But at the same time on my device the Internet works only in the application Viber and Chrome, and Instagram, Google Play and many more applications writes no connection to the network.

On mobile internet also. Those who also use mobile devices and computer have internet. Phone Meizu M5c, TP-link router. Please help.

Answer

Good day. It’s strange that even through mobile internet there is no network connection in Instagram and Google Play. And when you checked the connection via mobile internet, did you turn off Wi-Fi on Meizu M5c completely? It’s just that the Wi-Fi connection has a higher priority.

The first thing I would do would be to do a network reset in the Android settings. Where exactly these settings are located on your Meizu M5c – I can’t tell you.

Next, you can connect to another Wi-Fi network, to check.

Check the date and time settings.

But it seems to me that there is a DNS problem. In the properties of the Wi-Fi network you are connected to on your phone you need to specify DNS: 8.8.8.8.8. After that Google Play, Instagram and other programs that wrote “no network connection” should work.