It is necessary to untie the TV remote control from the console Android TV
Hello, the situation is as follows:
Equipment:
- TV: LG 42LS570T-ZB
- TV remote control model: AKB73615306
- Android TV set-top box: ZTE ZXV10 B866
Problem:
After the child “tinkered” with the TV remote, or with the Android TV set-top box, or with its remote (with what exactly, now it is impossible to understand) the following problem arose: the TV remote now interacts with the set-top box (for example, if you press the button on the TV remote to change channels, the set-top box opens the menu “About Device”).
How I tried to solve the problem:
On the set-top box reset to factory settings, but it did not solve the problem (I understand that you need to deal with the memory of the remote, not with the set-top box).
Question:
Can you tell me how I can “unlink” the TV remote from the set-top box?
Hello, I apologize for the delay in replying. I understand that immediately after connecting the set-top box, the TV remote control did not control the set-top box? Is the set-top box remote control active too?
It could be because of HDMI-CEC. This is a technology that allows you to control devices that are connected to your TV via HDMI. There should be an option in your LG TV settings to disable this feature. Find the “SimpLink HDMI-CEC” function in the TV settings and turn it off. After that, the TV remote should not be able to control the TV.
Most likely the setting is in the Input menu. Where we select the signal source.
There should be a button “SimpLink”.
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